Safety Tips for Real Estate AgentsPosted: September 20, 2012
Yesterday, I had the pleasure of listening to Ben Carro, a Phoenix Police Officer, talk about safety tips for Real Estate Agents. Some of the tips he shared were well-known reminders, while others, I thought, were ones that are obvious, but happen too seldom. So, here they are:
1. Always tell someone (from the office or a friend) where you are going. Whether you are holding an open house, taking past clients to look at house or meeting new clients at the house – always tell someone the addresses of the homes you plan to see.
2. As a side note to the previous tip, Always meet new clients at the office. This will ensure that not only you, but others in your office will get a first impression of the client…and first impressions are great indicators.
3. When meeting clients at a house, even if you already know them, ask for the Make, Model and License Plate Number of their car. This information will help you to identify the clients when you arrive at the home. Also, if they provide you with the plate number, share it with the person you told where you were going. This will help the police immensely if anything does happen.
4. Always Follow. Never lead your client through the house – you can trap yourself with no way out of a room. Always let the client enter the room first and don’t follow them into bedrooms or rooms with a door. Stand by the door while they look around.
5. Trust your Gut. Instincts are usually right, so trust what you feel. If you feel that the situation is unsafe, don’t enter the house at all. It is better to be err on the side of caution. Nothing is more important than your safety.
In addition to the safety tips provided by Officer Carro yesterday, he also provided some information on how agents – and anyone – can help aid the police when encountering suspicious people in the neighborhood. Police can’t be everywhere all the time, and Real Estate agents probably are more familiar with the daily happenings in many neighborhoods more so than the people who live there! If you see or encounter someone that seems out of place, report it to the non-emergency number (602.262.6151). Here is the info they will want:
– A Head-to-Toe Description: Height, Hair Color, Facial Hair. Clothing: Hat, Layered clothing, logos.
– Vehicle: If you can’t identify the make and model, at least get the color, body style, old/new. Does it have tint? Bumper stickers? The license plate is the most useful piece of information the police can use. Which way did the car travel?
– Location: Know where YOU are. If you don’t have a physical address, use identifiers. If you are at a big intersection, be specific on where the suspicious person was, “At the intersection of X and Y in front of the Z Store”
– Good Witness: It is important to be a good witness. Slow down and get the facts. Don’t confront the person – you can put yourself in a situation where you could get hurt.
– Use the Non-Emergency number (602.262.6151) when you encounter someone suspicious, but call 911 for any crime in process or if you think there is a crime in process.
Do you have any other tips you want to share?